Feishu

Custom enterprise app integration for enterprise direct and group collaboration.

Channel profile

AreaImplementationWhat to plan

ConnectorCustom enterprise appUse a dedicated platform identity or app where the platform supports it.

Network modelWebSocket long connection; no public IPConfirm outbound connectivity, callbacks, TLS, and firewall policy before activation.

Best fitEnterprise direct and group collaborationMatch the channel to audience, message types, and operating ownership.

Model-dependent media

Image and voice understanding or generation also requires the corresponding model capability to be configured.

1
Prepare the platform side
Create or select the required account, bot, or application and limit its permissions.
2
Add the channel
Open Channels in the Web console, select the connector, and complete its guided authentication or configuration.
3
Activate and verify
Confirm connection state, then test one-to-one messages before enabling groups, files, voice, or scheduled delivery.
4
Operate securely
Rotate credentials, review callback exposure, and disconnect unused integrations without deleting unrelated workspace data.

✓
Shared agent policy
Mode, workspace, knowledge, memory, and tool authorization remain the same across channels.
✓
Channel-specific identity
Sender and group identifiers create channel sessions according to connector rules.
✓
Platform limits
File sizes, formats, rate limits, message edits, and streaming vary by platform.
✓
Secrets
Tokens, app secrets, callback keys, and persisted sign-in credentials remain private deployment data.